Terms of Use

These Terms of Use ("Terms") govern your use of the websites, mobile application, web consoles, devices, and cloud services provided by Superheat ("Superheat", "we", "us") (together, the "Services"). By creating an account or using the Services, you agree to these Terms and to our Privacy Policy.

Eligibility and accounts

• You must be at least 18 years old to use the Services.
• You are responsible for your account and for keeping access to your sign-in email and connected sign-in providers secure. Tell us promptly about any unauthorized use.
• Information you provide must be accurate, including payout wallet addresses — payments sent to an address you supplied are your responsibility.

The Services

The Services include, depending on what you use:

• Superheat H1C — a water-heating appliance that performs compute work. Hardware purchases are additionally governed by the order terms and warranty documentation provided with the device.
• Superheat App and web consoles — software for monitoring and controlling devices, tracking earnings, and managing your account or fleet.
• Superheat Cloud — on-demand GPU compute rented through our marketplace and run on machines in our network.

Superheat Cloud: billing and credits

• Cloud usage is billed against prepaid credits purchased through our payment processor, at the rates shown at time of rental. Usage-based charges accrue while a rental is active, including when your workload is idle.
• Credits are non-refundable except where required by law or where we determine a charge resulted from our error or a platform failure.
• Prices may change; changes apply to new rentals, not running ones.

Acceptable use

You agree not to use the Services to:

• violate any law, or infringe others' rights;
• distribute malware, conduct attacks (including denial-of-service, unauthorized scanning, or credential abuse), or send spam;
• attempt to access other customers' workloads, data, or accounts, or to circumvent isolation, metering, or security controls;
• resell the Services in a way that misrepresents who operates them;
• process content you have no right to process, including personal data without a lawful basis.

We may suspend or terminate workloads, devices, or accounts that violate these Terms, or where necessary to protect the platform or comply with law. Where practical, we will notify you.

Earnings and payouts

• Earnings figures shown in our materials and Services are estimates, not guarantees. Actual results depend on compute demand, network conditions, cryptocurrency prices, pool performance, electricity costs, and your usage.
• Bitcoin payouts are made to the wallet address you provide and are subject to network transaction fees and minimum payout thresholds. On-chain transactions are irreversible.
• The value of cryptocurrency is volatile. We are not responsible for changes in value, and nothing in the Services is financial advice.
• Taxes on earnings are your responsibility.

Your content and workloads

You retain your rights to the container images, code, and data you run on Superheat Cloud. You grant us the limited rights needed to host and execute them. We may remove workload data from a machine after a rental ends. You are responsible for backing up anything you need to keep.

Intellectual property

The Services, including software, hardware designs, and branding, are owned by Superheat or its licensors. These Terms grant you no rights in them except the limited right to use the Services as provided.

Third-party services

The Services interoperate with third parties — payment processors, sign-in providers, mining pools, and app stores — whose own terms apply to your use of their services.

Disclaimers

The Services are provided "as is" and "as available". To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Services will be uninterrupted, error-free, or that any particular earnings will be achieved. Statutory hardware warranties, where they apply, are not affected by this section.

Limitation of liability

To the fullest extent permitted by law, Superheat will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenues, data, or cryptocurrency value. Our total liability for claims relating to the Services is limited to the greater of the amounts you paid us in the twelve months before the claim and one hundred U.S. dollars.

Indemnification

You will indemnify Superheat against claims arising from your content, your workloads, or your violation of these Terms or of law.

Termination

You may stop using the Services or delete your account at any time. We may suspend or terminate the Services or your access to them for violation of these Terms, legal requirements, or discontinuation of a product, with notice where practical. Sections that by their nature survive termination (including payment obligations, disclaimers, liability limits, and indemnification) survive.

Governing law and disputes

These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-laws rules. Disputes will be resolved in the state or federal courts located in Delaware, and you consent to their jurisdiction.

Changes to these Terms

We may update these Terms as the Services evolve. We will post the updated version here and adjust the "Last updated" date; for material changes we will provide additional notice. Continued use after changes take effect constitutes acceptance.

Contact

Questions about these Terms: legal@superheat.xyz or via our contact page.